Kimbro, Crosby, and Rooney on client relations in virtual law firms

Audio and a transcript have been posted of a discussion among Stephanie Kimbro, Michelle Crosby, and Fred Rooney on client relations in virtual law practice.

The discussion was led by Stephanie Francis Ward as part of ABA Journal’s monthly podcast series.

The discussion covers a range of topics, including:

• Determining the appropriateness of virtual legal services for the client’s needs;


• The firm Website, gamification, and other technologies for client engagement;


• Establishing a personal connection with the client;


• Effective communication with the client;


• Price differences between virtual and brick-and-mortar firms; and


• Online judicial proceedings.

HT @StephKimbro

Filed under: Applications, Audio, podcasts, Technology developments, Technology tools Tagged: ABA Journal Monthly Podcast, ABA Journal Podcast, Client relations in virtual law practice, Fred Rooney, Law firm websites, Law games, Law practice technology, Legal communication, Legal games, Legal gamification, Michelle Crosby, Online legal communication, Stephanie Francis Ward, Stephanie Kimbro, Virtual law firms, Virtual law practice



via Legal Informatics Blog http://ift.tt/1tl6GrQ